Thursday, September 09, 2010
   
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Guidelines For Making A Claim

If you as a business or home owner have recently had damages as the result of a catastrophe our representatives will work with you to file your claim.
Here are some helpful hints:

Making a Claim:

  1. Contact your insurance company and agent immediately.
    Get a claim number assigned to your loss and find your insurance policy.
    Write down the storm date and all pertinent data on the storm i.e. winds/rain etc.
    Set up a date with the insurance company to establish an adjustment date.
  2. Contact your roofing insurance specialist “J P Allen Co.” 1-866-JP ALLEN
  3. Follow up: Once contacted a representative of JP Allen Co. will come and do a thorough free roof inspection and take pictures of damaged areas.
  4. A representative of the JP Allen Co. will contact your insurance carrier, verify the adjustment date, and meet on site with the adjuster to achieve the best claim for the business or home owner.
  5. Filing the Claim: Your trained JP Allen Co. representative will file your claim and any supplements that need to be completed. It is our goal to keep the home owner from coming out of pocket.
  6. Insurance Payments:
    Number 1 – Partial payment based on the policy less any depreciation. This payment is based on the age the condition of the roof and the value in today’s market to replace it.
    Deductible – The amount that the home owner would be liable to pay to a roofing company.
    Number 2 – Once a certificate of completion is done and/or the permit closed out by the proper authorities our JP Allen Co. rep will request the final payment. This payment will have to be, in most cases, signed off and approved by the lien holder if there is a mortgage.

From the day that you contact our friendly staff you will be treated cordially and with respect. Our staff of competent personnel is versed in all types of roof construction, insurance repairs, and general construction. Your roofing division sales representative is trained in house by the management staff in the art of insurance claims and the proper follow up procedures for claims expediting.

Contact one of our offices nearest you to find out how the JP Allen Co. can help you with your insurance claim and your roofing problems.